Welsh-Speaking Transport Customer Advisor
Job in
Penrhyndeudraeth, Gwynedd, LL48, Wales, UK
Listed on 2026-07-30
Listing for:
TfW Business Daily Group
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Transport for Wales is seeking a Customer Service Advisor in Wales to provide first-line support across telephone, live chat, email and social media for various TfW projects. The role emphasizes delivering high-quality service in Welsh and English, with the ability to handle enquiries efficiently while adhering to SLAs.
Candidates should have Welsh language skills, prior customer service experience, and familiarity with IT systems and Microsoft Office.
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