Welsh-Speaking Rail Customer Advisor
Job in
Penrhyndeudraeth, Gwynedd, LL48, Wales, UK
Listed on 2026-08-03
Listing for:
Transport for Wales
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Transport for Wales is seeking a Customer Service Advisor to provide first-line support for customer enquiries and complaints across telephone and other channels. You will work on diverse projects including Rail Complaints, National Rail Enquiries and Passenger Assist, ensuring responsive and accurate information is delivered.
The role requires fluent Welsh and English communication, experience in customer service, and familiarity with IT systems and Microsoft Office.
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