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Onboarding & CX Specialist (Hybrid

Job in Swindon, SN1, England, UK
Listing for: Smiths News plc
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Office Administrator/ Coordinator
  • Business
    Customer Success Management, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 25500 - 26000 GBP Yearly GBP 25500.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Onboarding & CX Specialist (Hybrid)
Location: Swindon

Smiths News plc in Swindon is seeking an Onboarding Co-ordinator to support the Recycle service. You will co-ordinate onboarding for suppliers and customers, ensuring timely delivery and a customer-centric approach. The role requires attention to detail and strong communication within a hybrid work pattern.

You will work with the Customer Experience Team and use various company systems to manage onboarding, set up brokers, and provide monthly reports while training at the Swindon head office.

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