Booking & Sales Assistant (North Coast

Position: Booking & Sales Assistant (North Coast)
Location: Bushmills

Summary This is a great opportunity to get involved in a key operational role at a busy and unique site. You'll play an important part in coordinating bookings, supporting the wider team, and helping ensure visitors have a smooth and enjoyable experience from start to finish. Salary: £13.25 per hour

Contract:

Permanent Hours/ working pattern: 1950 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year What it's like to work here A fast-paced and varied environment where no two days are the same. Working as part of a supportive team across the North Coast Property Group A role that connects directly with visitors from all over the world Opportunities to build experience in operations, communication, and visitor services Being part of a wider team that helps deliver a high-quality experience at some of Northern Ireland's most iconic locations What you'll be doing Managing group bookings from initial enquiry through to confirmation and final arrangements.

Handling calls and emails, providing a consistent point of contact for customers and travel partners. Coordinating booking details with on-site teams to support smooth daily operations. Maintaining accurate records and updating booking systems in line with procedures. Supporting sales activity by promoting experiences and identifying upsell opportunities. Who we're looking for This job is about providing a 5-star service. To be fantastic in this role, you'll be required to have some of the following skills:

-Relevant office or administrational experience.

-Proficiency of dealing with customer enquiries, card payments and keeping accurate records.

-Written & verbal communication skills.

-Knowledge of the travel and tourism industry.

-Able to multi-task, prioritise own workload and maintain confidentiality. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible Employee assistance programme Free parking at most Trust places #NIJOBS Ends:
Aug 23rd To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.