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Telecare Response Officer - 24​/7 Emergency Support (12m FTC)

Job in Swindon, SN1, England, UK
Listing for: Swindon Borough Council
Full Time, Contract position
Listed on 2026-08-20
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 27000 - 34000 GBP Yearly GBP 27000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: Swindon

Swindon Borough Council is recruiting four Homeline Response Officers on a fixed-term basis to deliver a 24-hour emergency call service. You will assist elderly and disabled service users with welfare checks and urgent care, using telecare equipment, in a fast-paced environment.

The role requires a full UK driving licence, strong communication, empathy, and the ability to stay calm under pressure. Applicants should have experience in care or telecare and be fluent in English.

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