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Job Description & How to Apply Below
Service Advisor – Brighton
We are recruiting for an experienced Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy dealership in Brighton. Applicants must have previous Service Advisor experience within the automotive industry, hold a Full UK Driving Licence and have the right to work in the UK.
Job DetailsLocation: Brighton
Salary: £32,000 basic + bonus
OTE: £38,000, uncapped
Hours: 42 hours per week | Monday to Friday between 8:00am–6:00pm, plus Saturday mornings on a rota
Reference: 31227
- Structured pay scales and career progression
- Generous annual leave, increasing with service
- Enhanced family leave, including 6 months' full pay for maternity and adoption leave
- 24/7 GP and mental and physical wellbeing support
- Dental insurance and eyecare vouchers
- Flexible Life Assurance and optional critical illness cover
- Discounted gym memberships
- Techscheme and home and technology vouchers
- Retail and lifestyle discounts through the bYond card
- MyView Pay Now – access a portion of your pay as you earn
- Travel insurance and free will writing services
- Continuous in-house training and development
- Book MOTs, servicing and vehicle repair work
- Manage customer enquiries by telephone, online and in person
- Keep customers updated throughout their vehicle's time in the workshop
- Advise customers on warranty cover and suitable parts and accessories
- Liaise with the Aftersales team to schedule appointments around workshop capacity
- Maintain accurate customer records and update booking systems
- Manage a busy customer workload while delivering excellent customer service
- Previous experience in a similar Service Advisor role within the automotive industry
- Excellent customer service and communication skills
- Ability to explain technical information clearly and build customer rapport
- Strong organisational skills with the ability to manage a high-volume workload
- Ability to work independently and as part of an Aftersales team
- Full UK Driving Licence
- Right to work in the UK
- Previous experience using Kerridge / ADP or similar dealer management systems is advantageous
All applications will be treated in the strictest confidence.
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