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Customer Service Advisor

Job in City, Vale of Glamorgan, Wales, UK
Listing for: Search Consultancy Ltd
Seasonal/Temporary, Contract position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below
Location: City

Customer Service Advisor

Location:

Sheffield
Pay Rate: 12.71 per hour

Start Date:

October 2026
Contract Length: 16 Weeks Temporary

Hours:

36 hours per week

Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract!

The Role
As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll:

Handle customer queries efficiently and accurately
Deliver exceptional customer service at every interaction
Resolve issues and provide appropriate solutions
Update systems with accurate customer information
Work as part of a supportive and collaborative team

Training
You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed in the role.

Shift Patterns
You will work a set shift pattern, 5 days out of 7, and must be available to work Monday to Sunday.

Available shifts:
06:00 - 14:00
08:00 - 16:00
10:00 - 18:00
15:00 - 23:00

What We're Looking For
Excellent communication skills
Previous customer service experience
Strong attention to detail
Confidence using computer systems
A positive and professional attitude
Ability to work in a fast-paced environment
Flexibility to work 5 days out of 7, Monday to Sunday

What's in It for You?
Weekly pay
5 weeks of comprehensive paid training
Consistent set shift pattern
Valuable customer service experience
Supportive team environment
Representing a leading household name

If you're ready to join a busy customer service team and make a real difference to customers every day, we'd love to hear from you. Apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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