Emergency Call Handler
Job in
Hellesdon, Norfolk County, NR6, England, UK
Listed on 2026-09-23
Listing for:
Blue Arrow
Full Time
position Listed on 2026-09-23
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Emergency Crisis Mgmt / Disaster Relief
Job Description & How to Apply Below
Location: Hellesdon
Job Description
Blue Arrow is looking candidates for Emergency 999 call handler role in Norwich.
Interview date - 6th October
Start date 9th NO
vember
Candidate must be flexible for day and night shift also working on weekend.
12 hours shift a day.
Excellent listening skills
Effective verbal and written communication skills
Work in an environment where decisions are based upon an ever
changing set of disparate circumstances
Prioritise and undertake numerous
tasks simultaneously
Remain calm under pressure
Work as part of a high performance team
The ability to take and record information accurately
6.
Requirement to handle traumatic, emotional and distressing situations
The ability to manage and support others during times of crisis - most commonly during an emergency call.
If you are interested please apply for the job and we will contact you to discuss job role.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
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