Customer Service Advisor
Listed on 2026-10-14
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support, HelpDesk/Support
T00:00:00
Location:
South West England
Region:
South West England
Country: GB
Postcode: EX17 5LG
Final date to receive applications:
Any
Application Type: EE
Final date to receive applications: T10:00:40.067
Job DescriptionEE Merthyr Tydfil Contact Centre - 37.5 Hours per week
Shift Pattern:- Monday - OFF
- Tuesday - 8:00AM - 5:00PM
- Wednesday - 8:00AM - 5:00PM
- Thursday - 8:00AM - 5:00PM
- Friday - 8:00AM - 5:00PM
- Saturday - 9:00AM - 3:00PM
- Sunday - OFF
Competitive Salary:
Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme
- Online GP:
Access to a private GP 24/7 for you and your immediate family - Paid Carer's Leave:
Market-leading carers leave with up to 2 weeks off - Family Leave:
Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year - Huge Discounts:
Save on EE & BT products, including mobile and broadband - Career Development:
Ongoing support to help you grow your skills and develop - Volunteering Days:
Paid time off to give back to your local community - Optional Private Healthcare and Dental:
Protection for you and your family
Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE in Merthyr Tydfil.
At EE, we believe every interaction should be positive. You'll engage with customers over the phone, offering support, guidance, and help with solutions. Your role will focus on building relationships and delivering exceptional service.
To succeed, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key. You will be the friendly voice that customers rely on for support. We will provide comprehensive training to ensure you can confidently discuss our products and services.
We understand that life is ever-changing. This role offers flexibility, including the ability to schedule your own breaks or bank time to attend events or appointments. We are committed to supporting your success both professionally and personally.
Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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