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Customer Support Manager - Lead Team & CX Excellence

Job in Dalbeattie, Dumfries and Galloway, DG5, Scotland, UK
Listing for: DGWGO Limited
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 29000 - 35000 GBP Yearly GBP 29000.00 35000.00 YEAR
Job Description & How to Apply Below

ETB Technologies in Dalbeattie, Scotland, is seeking a Customer Support Manager for maternity cover. This full-time, office-based role leads a small service team, delivering responsive after-sales support and maintaining high customer satisfaction.

Office hours are 08:30–17:00, Monday to Friday, with a focus on process improvements and cross-department collaboration. You will oversee the resolution of customer queries, identify trends, and enhance both customer experience and internal processes.

We have an opening for a Customer Support Manager
- Lead Team & CX Excellence in Dalbeattie, Scotland, United Kingdom within Management & Operations, Sales.

This role, Customer Support Manager
- Lead Team & CX Excellence at DGWGO Limited, could be your next career step.

Are you ready to take on the Customer Support Manager
- Lead Team & CX Excellence role at DGWGO Limited?

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