Complaint Resolution Specialist - Hybrid; FTC)
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Client Relationship Management, Call Center / Support
Job Description & How to Apply Below
Location: Beeston
Metropolitan Thames Valley Housing is seeking a Complaint Coordinator to join the Complaints Team in Beeston. This 12-month fixed-term contract focuses on investigating and coordinating Stage 1 responses, with scope to manage Stage 2 complaints as you gain experience.
You will collaborate across departments to achieve fair resolutions, identify process improvements, and advocate for residents with empathy and clear, timely communication.
Are you ready to take on the Complaint Resolution Specialist
- Hybrid (12-Month FTC) role at Mtvh?
We are currently recruiting a Complaint Resolution Specialist
- Hybrid (12-Month FTC) for our team in Beeston, England, United Kingdom.
This is a great position to take on the Complaint Resolution Specialist
- Hybrid (12-Month FTC) role at Mtvh.
As a Complaint Resolution Specialist
- Hybrid (12-Month FTC), you will play an important part at Mtvh in Beeston, England, United Kingdom.
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