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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Unity Five Ltd in Swindon is seeking an experienced Call Centre Team Leader to oversee daily operations, coach frontline staff, and ensure exceptional customer experience. This office-based, full-time role requires hands-on leadership and strong organisational skills to keep service levels high.
You will manage real-time call queues, handle escalations, and collaborate with service delivery and partners. The role offers stability and a chance to drive continuous improvement in a busy public
For the Call Centre Team Lead:
Customer Experience & Coaching position at Unity Five Ltd, we are reviewing applications now.
This role, Call Centre Team Lead:
Customer Experience & Coaching at Unity Five Ltd, could be your next career step.
Are you ready to take on the Call Centre Team Lead:
Customer Experience & Coaching role at Unity Five Ltd?
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