Customer Service Administrator

Location: Marston

At Siamo Recruitment, we’re delighted to be partnering with a local growing and successful business, to recruit for an exciting Customer Service Administrator opportunity.

This is a fantastic opportunity to join a busy and supportive team, playing a key role in delivering excellent customer service and ensuring the smooth processing of customer orders.

The role will focus on handling customer enquiries, processing orders, maintaining accurate records, and supporting day-to-day operational activities. You will play an important part in maintaining high service standards and contributing to the continued success of the business

Working Pattern:

Monday to Friday, 09:00am – 18:00pm

£13.11ph (£28,120.00 per annum)

Company benefits:

Annual profit-sharing scheme
Company pension scheme available after 3 months of employment
23 days of annual holiday entitlement, plus bank holidays
One additional paid day of charity leave per year
Job role includes:

Communicating with customers and couriers, handling enquiries and answering incoming phone calls
Processing customer orders accurately and efficiently
Carrying out data entry and maintaining and updating spreadsheets
Conducting regular stock checks, stock takes and inventory counts
Assisting with warehouse duties during the final hour of the working day, including picking, packing and boxing orders ready for dispatch.
The ideal candidate will have customer service experience, administration exposure and hold a full UK driving licence.

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