Learner Engagement Officer

Learner Engagement Officer

Salary: £35,000 £ 40,000
Location: West Yorkshire (Leeds, Bradford, Huddersfield, Wakefield)
Contract: Full-time Permanent

Are you passionate about empowering adults, opening doors to opportunity, and building meaningful community partnerships? This is a chance to step into a role where your work directly changes lives, supports employment outcomes, and strengthens access to education for those who need it most.

Our client is a forward-thinking, values-driven organisation at the heart of adult education and employability. They are deeply committed to social impact, learner success, and continuous improvement.

You ll be joining a supportive, collaborative team that values innovation, autonomy, and professional development. Employees are encouraged to bring fresh ideas, build strong external relationships, and grow their careers within a sector that genuinely makes a difference.

This is an organisation that invests in its people, supports professional qualifications, and recognises the importance of flexibility, trust, and purpose at work.

About the Job

As a Learner Engagement & Stakeholder Engagement professional, you ll play a key role in driving learner recruitment and engagement across Adult Education Budget (AEB) programmes.

Your responsibilities will include:

• Building, nurturing, and maintaining strong relationships with referral partners and stakeholders, including Job Centres and community organisations

• Identifying and engaging unemployed learners onto AEB courses and employability programmes

• Acting as a key point of contact for learners and partners, providing high-quality information, advice, and guidance

• Supporting the development and delivery of innovative learner engagement strategies to meet monthly targets and KPIs

• Organising and coordinating engagement events, outreach activities, and learner-focused initiatives

• Monitoring and evaluating engagement activity, producing reports and recommendations to improve outcomes

• Maintaining accurate and up-to-date learner records

• Supporting learners throughout their journey by offering guidance, encouragement, and practical support

• Keeping up to date with sector policies, procedures, and funding requirements

• Assisting with additional duties as required to support the wider team

Ideal Candidate

You ll be someone who thrives on relationship-building and believes in the power of education to transform lives. Ideally, you will bring:

• An IAG qualification (or a strong commitment to working towards one)

• Experience with in the employability or adult education sector, particularly AEB programmes and bootcamps

• Proven experience in learner engagement, outreach, or stakeholder management

• Excellent communication and interpersonal skills, with the confidence to work with external partners

• Strong planning and organisational skills, with the ability to manage multiple priorities

• The ability to work independently while contributing effectively as part of a team

• Good IT skills, including Microsoft Office and general digital literacy

• A solid understanding of adult education, employability services, and learner support

Apply Now

If you re looking for a rewarding role where your work has real impact and you want to be part of an organisation that truly values its people this could be the perfect next step.

Apply now to find out more and take the next step in your career within adult education and employability.