Installations Engineer

Location: Beoley

Engineer who enjoys travel and variety? This role combines installations, commissioning, fault-finding and customer training across the UK and worldwide (average one USA trip per month). Based in Redditch, paid £40,000–£45,000 DOE + benefits.
Salary: £40,000–£45,000 DOE + benefits

Location:

Redditch
Job Type: Full-time, permanent
Travel: UK & international (overseas average 4/5 times per annum for a week at a time)
Arden Personnel is recruiting for a long-established, family-run manufacturer and distributor in Redditch who are growing their machinery division. They’re looking for a technically sharp, customer-focused Quality, Repairs & Installation Engineer to install and support specialist adhesive application machinery for B2B manufacturers across the UK and worldwide.
This isn’t a “same bench, same fault, same day” role. You’ll be the calm, capable person customers rely on to diagnose issues properly, fix them efficiently, and feed back improvements that raise quality across the fleet.
Why This Role Stands Out
 * £40,000–£45,000 DOE plus a strong benefits package
 
* UK and international travel including trips to the USA (on average 4/5 times per annum)
 
* Variety: installs, commissioning, fault-finding, training and improvements
 
* Work with specialist machinery and global customers
 
* Strong benefits: pension, life cover, long-term sickness cover, Virtual GP and more

The Role
You’ll install, test, commission and support adhesive application machinery at customer sites and remotely. You’ll also contribute to continuous quality improvements by reporting recurring issues and collaborating with the wider team/manufacturer to improve reliability and performance.
Day-to-day responsibilities
 
* Install, test and commission adhesive application machinery at customer sites (UK & overseas)
 
* Provide remote and on-site support for service, repairs and fault-finding
 
* Diagnose mechanical and/or electrical issues methodically and document actions taken
 
* Work with the manufacturer to resolve issues and feed back quality improvements
 
* Deliver operator training so customers can use equipment confidently
 
* Maintain and repair the company’s own production equipment
 
* Support distributors and occasionally attend international trade shows
 
* Be flexible with time zones (occasional out-of-hours support may be required)
What we’re looking for Essential
Proven experience with mechanical and/or electrical machinery/equipment
Strong fault-finding ability (diagnose, don’t just swap parts)
Structured, solutions-led approach with good documentation habits
Confident customer communication (video/phone and on-site)
Able to work from technical documentation (manuals, drawings, installation instructions)
Willingness to travel UK and internationally (incl. USA travel)
Organised, able to work independently and manage follow-ups
Full UK driving licence
Desirable (not essential)
 
* Electrical qualification (e.g., 18th Edition) or recognised engineering qualification
 
* Experience installing/commissioning machinery
 
* Exposure to adhesive / packaging / converting equipment
What’s in it for you? (Benefits)
 * £40,000–£45,000 per annum DOE
 
* 40 hours per week
 
* 30 days annual leave (including bank holidays), increasing with service
 
* NEST pension contribution at 5%
 
* Death in Service x4 salary
 
* Long-term sickness cover (50% salary up to 2 years)
 
* Smart Health Support: 24/7 virtual GP, 365 days a year
 * “Be World Class” training and development programme
 * “Be Generous Day” volunteering day
 
* Company-sponsored activities with “Be Fun” initiatives
 
* Month of Gusto food subscription after successful probation