Junior Technical Support Engineer

Junior Technical Support Engineer

Closing date: 07 July 2026.

We are looking to fill the post of a Junior Technical Support Engineer in the Medical Device Service, supporting users of medical equipment across all hospital sites within the Northern Care Alliance NHS Trust.

• Support the department's maintenance, repair and sub‑contractor management of medical equipment, providing first line support to users and optimising system uptime.
• Provide technical knowledge and support for the implementation and delivery of a long‑term operational plan for the cost‑effective and efficient management and deployment of safe medical devices across the care organisations.
• Work towards achieving compliance levels for medical device repair and maintenance, monitoring downtime and ensuring system availability to enable clinical teams to track maintenance and repair progress.

• HNC (level 4/5 BTEC) or equivalent in Electronics Engineering, or registration as a clinical technologist (RCT).
• Full, clean UK driving licence.

• Previous work in electronic maintenance and repair.
• Experience working within tight time frames and to deadlines, demonstrating the ability to plan and deliver an efficient, timely service.
• Experience dealing with the public and working in a client‑driven environment.
• Experience working as part of a team, in isolation and training others.
• Knowledge of the application and use of a wide range of medical devices across the complexity spectrum.
• Supplier‑approved training on the servicing and repair of electro‑biomedical equipment used in hospitals.

• Good numerical skills and ability to analyse data and make appropriate recommendations.
• Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
• Adaptability and flexibility to meet the needs of the service and a positive attitude towards change.
• Literacy to transfer information onto a computer system and standardised departmental documents.
• Excellent interpersonal, verbal and written communication skills to liaise with all disciplines, both on the phone, in‑person and in writing, and to communicate in a clear and concise manner.

Competitive benefits package, including a generous annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve a better work‑life balance.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check to confirm there are no previous criminal convictions.