Duty Manager - Venues Listing

We’re looking for reliable, motivated and supportive members of our current Bars Team to step up and apply for a Duty Manager position.

This is a great opportunity for anyone who’s enjoying the role, wants to build on their experience, and is ready to take on a bit more responsibility within the team.

As a Duty Manager, you’ll have the chance to:

develop new skills in areas like cash handling, team leadership and shift management

receive increased pay

access both in-house and external training opportunities, including things like First Aid and Fire Warden training

have more input into how things are run across the Bars, and the wider Union, through Duty Manager meetings

take on more responsibility in the workplace, including becoming a keyholder

build valuable experience for your CV that can support future job applications and career development

play a bigger part in helping our bars run smoothly and successfully day to day

Our customers rely on Union services for everything from lunch from campus, to facilitating their Societies’ events. Our Duty Managers need to ensure the smooth running of every shift they supervise, including ensuring that customers receive excellent customer service at all times and staff are equipped to do their job to the best of their ability.

Job title: Duty Manager

Responsible to:Bar Managers

Rate of pay: DM Rate, £16.19 per hour (£14.45 base pay+ £1.74 holiday)

Location: Falmer House, University of Sussex, BN1 9QF
.

Hours of work
:12-15 hours per week in term time; including during Arrival Weekend, Welcome Week/Freshers’ period, teaching periods, private study periods, inter semester weeks, assessment preparation periods and assessment periods. Working variable shifts, including days, evenings, nights and weekends as required, across all Union venues

Applicants: University of Sussex Students’ Union Customer Service Assistants (CSA) who have been employed by the Union as a Retail/Venues/Reception CSA for a minimum of 1 term. Sussex Students’ Union looks to promote Customer Service Assistants to Duty Managers to support personal development and to retain valued knowledge and experience.

If you have any queries about the role, please email -  or

Applications close: 20/10/2026 at 10 am.
Shortlisting : 21/10/2026 and
22/10/2026
Interviews:27/10/2026 and 28/10/2026

We are really committed to maintaining a diverse workforce because we know how important it is to have decision makers and collaborators with varied lived experiences and backgrounds that reflect the range of needs from our diverse student community.

We welcome applications from everyone, and we want to strongly encourage applications from; people with an ethnic minority or Chinese background, people with a disability, people with dependants, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support the above. We also consider flexible working for those with care commitments.

If you have any suggestions as to how we could improve our language or application process please let us know.

The Students’ Union aims to implement reasonable adjustments for all staff and applicants with disabilities, creating a culture of cooperation, shared responsibility and pro activeness to ensure equitable access to jobs. We want to make sure everyone is supported in our selection processes, and are equipped to work safely and get as much as possible out of their role as possible.

For more information about the support we have available follow this link

We are looking for skilled, friendly and highly motivated people who share our…