Call Handler​/Administrator Animal Charity

Position: Call Handler/ Administrator for Animal Charity- 3 weeks
Location: Salcombe Regis

Your new company
Working for an animal charity based in Sidmouth. This role is for 3 weeks only and is from 9th November until 27th November and is full-time Monday-Friday 8.30am - 4.30pm.
Pay is £14 per hour.

Your new role

Taking inbound calls from new and existing supporters who wish to donate or place orders.
Navigate CRM system to accurately identify and retrieve records;
Accurately complete forms to record supporter, adoption, donation and credit card information received by telephone;
Open and prepare incoming post in accordance with departmental guidelines, encompassing cash handling protocols;
Accurate processing of credit/debit card transactions via a PDQ terminal;
Carry out any other reasonable duties as requested.

What you'll need to succeed

Act as an effective Ambassador for the organisation, demonstrating behaviour which supports their strategy and values and works in a way which promotes the standards described in the Competency & Standards Framework;
To work within the guidelines with regard to conduct, recognising its policies with regard to equality, and showing respect and co-operation towards colleagues;
Comply with all company policies and procedures and complete all mandatory training, and if you are a manager, support your team to also follow the policies and procedures;
Under Health & Safety legislation, ensure that you remain informed of the risks inherent to your role, working in the safest way possible to eliminate or reduce the risks and report any concerns, changes, accidents and near misses immediately;
Demonstrate a commitment to continuing personal development;
To co-operate with management and colleagues to promote good communications through sharing appropriate information and building positive working relationships.

What you'll get in return

Weekly pay and holiday pay
£14 ph
Weekly pay
Free parking on site

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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