Interactor

Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.

Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.

If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO!

Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like sound stage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Are you a Harry Potter fan? If so, you’ll love working at the Warner Bros. Studio Tour London (WBSTL) – The Making of Harry Potter.

As an Interactor, part of the Show Experience team, you’ll be an ambassador for the Tour by guiding, entertaining and enlightening visitors whilst on their magical journey. You’ll get up close and personal with authentic Props, Sets and Costumes from the Harry Potter films, and share your passion for filmmaking through detailed and engaging storytelling. From delivering exciting, scripted speeches and special effects demonstrations, to providing expert Harry Potter insight, it's your job to make sure that we exceed their expectations at every opportunity and ensure that they have the best possible experience.

• £13.45 per hour
• 25 days holiday (pro-rata)
• Gym Pass or free access to our on-site gym
• Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content
• Staff discounts on Studio Tour tickets, retail, food and beverage
• Access to Friends and Family events
• Free on-site staff car parking
• Complimentary staff shuttle bus between Watford Junction and our Studio Tour
• On-site staff Studio Café
• Option to join our pension and private healthcare schemes

• Proactively engage and assist with the varied needs of our Visitors by delivering a world class Visitor experience. Anticipate what the Visitors need and be fan obsessed.
• Present a friendly, helpful, and knowledgeable interface between the Tour itself and all visitors to the Tour, working as an ambassador for both.
• Actively listen and lead with empathy, integrity, and transparency.
• Proactively seek ways to support your team to w
• rk towards the collective goal of exceeding Visitors’ expectations. Continuously improve your own skills and knowledge in relation to the Franchise, Tour operations and your own personal performance.
• Conduct Added Value Tours and assist in Audio Descriptive Tours as required.
• Work with the management team to enhance the Show and Visitor experience at every opportunity.
• Hold pride for your workspace – keep a safe and tidy working area. Deep cleaning of Sets as required by Management Team.
• Adhere to and champion all guidelines and policies in accordance with WBD policies and procedures.

You will be required to stand for up…