Credit Controller

Reports to: General Manager - Finance & Administration

Salary Band: £25,500 to £35,000 with a Balloon Payment payable of £1,000 after 9 months

Hours: 37.5 hours per week

Contract type: 10 month FTC

Job Purpose:

To ensure customer payments are received in a timely manner, dealing with all necessary queries. Liaising with all departments to ensure queries are dealt with promptly.

Duties and Responsibilities:

• Setting up new accounts and ensuring that the correct paperwork has been received
• Maintaining existing Customer files and database
• Timely and effective collection of all debts and customers payments
• Meet cash and debtor day monthly targets
• Ensure that monthly processing procedures are met as required
• Send out monthly Customer Statements
• Chase overdue invoices by telephone, email and letter, within agreed timescale
• Maintaining contact with clients to ensure invoices are clear for payment
• Provide the customer with account reconciliations as and when required
• Maintain accurate records of all chasing activity
• Identify changes in payment patterns and propose action to avert a bad debt
• Ensuring good relations and communications with all members of the team, internally and externally
• Posting and allocating daily receipts to Customer Accounts
• Providing accounts information to Area Sales Teams as and when requested and attending Monthly Sales Meetings
• Maintaining the confidentiality of the Finance Department at all times

Supplementary

Duties and Responsibilities:

This is a summary job description and not an exhaustive list. You should be prepared when required to undertake any work allocated to you by your manager

• Calm, confident manner to handle potentially uncomfortable conversations
• Organised and methodical
• Ability to demonstrate an assertive but tactful mannerism
• Ability to remain calm under pressure
• Ability to work to strict deadlines
• Excellent attention to detail

Experience and Qualifications:

• Experience in establishing and maintaining good client relationships, both internally and externally and at all levels
• Experience in reconciling complex accounts