Credit Controller
Job in
City, Vale of Glamorgan, Wales, UK
Listing for:
Portfolio Credit Control
Full Time
position
Listed on 2026-03-04
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections
Salary/Wage Range or Industry Benchmark: 26000 - 28000 GBP Yearly
GBP
26000.00
28000.00
YEAR
Job Description & How to Apply Below
Location: CityPortfolio Credit Control are currently partnered with a reputable business who are based in the heart of Manchester! In partnership we are looking to recruit an experienced Senior Credit Controller to work within a successful and ever-growing team. This role offers the opportunity to work with a major player as well as a clear line of career development!
THE ROLE With a direct reporting line into the Head of Credit Control, the position is ideal for an individual who is bright, confident, positive and an excellent communicator. You will need to bring a minimum of three years' experience in a Credit Control role and be capable of working in a fast paced and dynamic but supportive team environment.
day to day responsibilities
Take full responsibility for your own daily call schedule of overdue client accountsHandling payment and service queries principally by telephone, but also by email and letterProviding "Super Duper Service" when engaging with the client, handling client enquiries and making the necessary notes on our systems to maintain accurate and timely recordsProcessing debit/credit card paymentsLiaising with Client Experience and Client Retention departments.Driving a greater working collaboration with the Relationship Management team to reduce the time of invoice paymentsReview old debtor balances with team members, and come up with an action plan to reduce overdue balancesWHAT YOU BRING TO the TEAM
Accountability for the overall performance of the teamAdherence to individual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholdersExcellent Client Engagement, Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movementsPreference for picking up the phone and speaking to clients over emailing themTo ensure a high level of attendance and punctualityAmbitious with the determination to succeedEnthusiastic approach to coaching and developmentBENEFITS
25 days' holiday, plus bank holidaysDay off on your birthdayCash plan for you (and your children, if any)Holidays increase after 2-and 5- years' serviceContractual sick payPrivate medical insurance after 5 years' servicePension Plan and Life InsurancePension plan contributions increase after 5- and 7-years' serviceHoliday season bonus after 3 years' serviceProfit share schemeSeason ticket loan schemeCycle to work schemeAccess to Employee Assistance ProgrammeCompany incentives, access to discount schemesSocial sessions on the last Friday of the month with free food and drinkFree 24/7 onsite gym50474
BRR5
INDCC
Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
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