Client Manager

Client Manager – Longton, Stoke-on-Trent

Working Hours:

Permanent, Full-Time. Salary: £38,000–£42,000 per annum, depending on experience.

Our client is a well-established and client-focused accountancy practice based in Longton, Stoke-on-Trent. They are committed to delivering exceptional accounting services and building long-term relationships with clients across a wide range of sectors and business sizes. As the practice continues to grow, we are seeking an experienced and driven Client Manager to join the team.

• Take ownership of a varied portfolio of clients, including sole traders, partnerships, and limited companies across multiple sectors.
• Act as the primary point of contact, building and maintaining strong client relationships.
• Prepare and review financial statements for sole traders, partnerships, and limited companies.
• Review corporation tax and personal tax returns.
• Oversee monthly and quarterly management accounts.
• Review VAT returns for accuracy and compliance.
• Manage payroll and pension submissions where required.
• Support partners with ad hoc client work and bespoke projects.
• Mentor, supervise, and develop junior team members.
• Ensure all work is delivered accurately, efficiently, and to a high standard.

• ACCA/ACA qualified or finalist with equivalent experience.
• Minimum 5 years of experience within an accountancy practice.
• Proven experience managing a client portfolio.
• Strong technical knowledge across accounts, tax, VAT, and management accounts.
• Excellent communication and relationship-building skills.
• Experience mentoring or supervising junior staff.
• Proficient in Xero, Sage, and Microsoft Office.
• Highly organised with strong time‑management skills.
• Proactive, solutions-focused, and client‑driven approach.

• Flexitime for improved work-life balance.
• Study support and ongoing professional development (day release).
• 29 days holiday per year (including bank holidays).
• Free on-site parking.
• Supportive and collaborative working environment.
• Clear progression opportunities within a growing practice.