Assistant Relationship Manager; Private Banking Job West End England UK,Finance & Banking

Position: Assistant Relationship Manager (Private Banking)
Location: West End

Up to £55,000 plus excellent bonus and benefits

Hybrid working available

A FANTASTIC opportunity has arisen for a proactive and client-focused individual to join a highly‑prestigious private bank in London. In this role, you will provide primary support for a Client Relationship Officer with a busy book and strong pipeline (including UK and International clients), ensuring seamless client instructions and building robust relationships in a stimulating and dynamic private banking environment.

Key Responsibilities of the Assistant Relationship Manager to include:

Client Onboarding & KYC Management: Take ownership of the full Know Your Customer (KYC) lifecycle, including meticulous collection, thorough analysis, and accurate submission of KYC documentation for new clients. This also encompasses facilitating periodic reviews to ensure ongoing compliance.
Investment Suitability and Review Management: Proactively manage the scheduling and production of mandatory suitability reports and investor profile periodic reviews, ensuring all client files are accurately maintained in line with MiFID II and internal compliance standards.
Residential Real Estate & Discretionary Investments: Provide comprehensive support for clients dealing with residential real estate and discretionary investment portfolios.
Standard Banking Services: Manage essential client‑related administration, including processing payments, foreign exchange (FX) trading, and e‑banking queries.
Non‑Discretionary Investment Support: Confirm income and book trades for non‑discretionary investment accounts.
Proactive Client Engagement: Interact directly with clients to follow up on pending issues and effectively escalating complex matters to Client Relationship Officers (CROs) when necessary.
Internal

Collaboration:

Manage internal stakeholder relationships with Operations, Compliance, and offshore entities to facilitate annual reviews and onboarding documentation.
Product & Service Promotion: Actively promote, recommend, and arrange a diverse range of banking and investment products and services.
Documentation & Research Support: Prepare essential documentation for CROs to ensure timely completion of periodic reviews and onboarding submissions, and conduct research as requested.
Team Liaison: Serve as the central contact person for other bank departments, providing troubleshooting and support when needed.
Regulatory Adherence: Ensure strict compliance with the Code of Conduct and all internal regulations, including Cross Border, Anti‑Money Laundering (AML), Clear Desk Policy, and Absence Management.

Requirements for the successful Junior Relationship Manager to include:

Candidates MUST have a minimum of 2 years’ experience in a similar client service role within private banking.
Candidates will ideally be IAD (Investment Advice Diploma) and CeMap qualified (not essential).
Investment and credit experience is highly desirable.
Strong KYC, onboarding, and periodic review experience is essential.
Robust understanding of residential real estate, discretionary investment, and standard banking (e.g., FX trading, payments, e‑banking).
Strong understanding of private banking processes, financial products, and key regulatory requirements (KYC, AML, FATCA, CRS).

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