Client Executive

Overall Role Objectives

• Relationship management of specific client portfolio (to include monitoring of all controls, collateral management and processing, client payments and analysis/reconciliation of data).
• Responsibility for assisting Portfolio Manager (PM) and portfolio team with risk analysis.
• Accurate daily Channel Finance data processing of information onto the system and upkeep of automated data points.
• Maintenance of collateral audit database and ensure effective client service.

Assist and support the Portfolio Managers.

• Incorporates all aspects of managing the relationship between all parties and the business.
• Act as the day‑to‑day internal contact for the operation of Channel Finance agreements.
• Ensure all daily client functions are completed, to include cash, payments, reconciliation and collateral updates.
• Maintenance of records, automation spreadsheets and other banking systems / standing data.
• Support PMs to ensure compliance with all required reporting.

• Daily checking of data, processing and payments of data received.
• EOM reconciliation of figures and data within company systems.
• Setting up of new Resellers on the system.
• Identifying and working towards improvements of all systems and processes.
• Addressing and problem solving any queries that arise.

• Chasing and updating monthly (or such other required frequency) collateral (AR, stock, fixed asset valuation) figures.
• Ensuring all monthly AR/stock reconciliations are processed within the month or timely manner and any issues escalated to PMs and Manager Operations.
• Reconciling and processing any requests from specialty deals.
• Processing of borrowing base certificates in respect of company participations.
• Ensure timely receipt of statutory audited accounts, monthly management information and client forecasts in accordance with the frequency required by Client documentation.
• Collating and preparation of information for audit purposes, liaising with audit function when required.
• Implement any audit recommendations following discussion with PMs.
• Conduct soundings process for specific Clients, escalating issues when required.

• Responsibility for completion of necessary set‑up process for new resellers or other clients within company systems.
• Prepare/update new or existing spreadsheets for calculations.
• Liaising directly with sales support and other areas as required.

• Liaising with US and Third‑party Banks or agents to ensure timely reporting and month end processing.
• Processing client charges and facility transfers and GL Postings.

• Knowledge of Channel Finance products would be advantageous.
• Keen approach and ability to learn all IT systems including Lendscape.
• Problem solving and bringing forward new ideas.
• Ability to read financial data and accurately transfer figures to specialist documents.
• Maintaining and adapting specialised spreadsheets and process guides as the business requires.
• A good customer focused approach, with the ability to work as part of a busy team.
• Good understanding of Asset Based Lending products and associated risk areas.
• Ability to plan and prioritise to achieve deadlines as required.