SIPP Pensions Technical Oversight & Compliance Specialist

Pensions Compliance Technical Oversight Specialist

Experienced SIPP Pensions Technical Oversight & Compliance Specialist to join a Risk & Compliance team of 6. This is a specialist technical role for someone with strong SIPP pensions knowledge and a detailed understanding of HMRC reporting, pensions taxation, regulatory requirements and operational processes. You will act as a trusted technical adviser and Subject Matter Expert (SME) across the wider business, providing guidance to operational teams and other stakeholders, while maintaining effective oversight of our third-party pensions service providers and business partners.

The role will combine technical pensions expertise, regulatory oversight, third-party governance, process improvement and project delivery, with a strong focus on ensuring the best possible outcomes for customers. You will work closely with operational, compliance and client-facing teams to ensure that pensions processes, products, communications and supporting documentation meet regulatory requirements and reflect best practice.

• Act as the technical pensions SME
  , providing expert guidance and advice to operational and wider business teams.
• Provide technical oversight of pensions processes, products and services, ensuring they operate in line with regulatory and legislative requirements.
• Develop, review and maintain processes, procedures and technical guidance to support consistent and compliant delivery across the business.
• Provide technical advice on complex pensions matters, including:
  • HMRC reporting and requirements
  • Pension taxation
  • Pension excesses
  • Bereavement and death benefit arrangements
  • Tax reporting
  • PAG reporting and associated requirements
  • Data gathering and customer information requirements
• Support teams in understanding and applying complex pensions legislation and regulatory requirements in a practical operational environment.

• Provide technical and compliance oversight of third-party pensions service providers and business partners
  .
• Monitor service delivery, processes and controls to identify potential risks, technical issues or customer-impacting bottlenecks.
• Work collaboratively with third parties to resolve issues and ensure appropriate standards are maintained.
• Support governance meetings with clients and third-party providers, acting as the pensions technical subject matter expert where required.
• Identify opportunities to improve processes, controls and customer outcomes across third-party arrangements.

• Monitor developments in pensions legislation, HMRC requirements and financial services regulation
  .
• Assess the potential impact of regulatory and legislative changes on the business, its products, processes and customers.
• Work with relevant stakeholders to ensure regulatory changes are implemented effectively and within required timescales.
• Translate complex regulatory requirements into clear, practical guidance for operational teams.

• Support the business in maintaining a strong focus on customer outcomes and regulatory best practice
  .
• Provide technical input into the assessment and resolution of customer issues and complaints, including providing advice on appropriate complaint outcomes where required.
  
  While the role will not have direct responsibility for managing complaints, provide technical expertise and input to ensure outcomes are fair, accurate and appropriately supported.
• Support the implementation and ongoing embedding of Consumer Duty requirements across pensions products, services and processes.
• Review product and customer information to ensure that customers receive clear, accurate and appropriate information.