Neighbourhood Enforcement Officer

Full Time, Permanent Are you confident working with communities, partners and businesses to resolve neighbourhood problems? We are recruiting full-time Neighbourhood Enforcement Officers to help make Bristol’s neighbourhoods safer, cleaner and greener.

This is a varied front-line role in which you will investigate concerns and use prevention, education, partnership working and proportionate enforcement to secure lasting improvements.

You will deal with issues including noise, pollution, licensing, waste, fly tipping, highways and other neighbourhood priorities.

Working to a Neighbourhood Enforcement Team Leader, you will manage cases, gather evidence, interview people and apply relevant legislation.

You will be expected to take timely, robust and measurable action while working constructively with council colleagues, partner organisations, community leaders and residents.

• Investigate neighbourhood and environmental concerns, understand and apply relevant legislation, and identify practical solutions.
• Use informal and formal enforcement tools, including warnings, notices and fixed penalty notices, to address high-frequency issues such as littering, commercial waste, noise, fly-tipping and highway obstructions.
• Interview people, gather and assess evidence, maintain accurate digital records and prepare cases for conferences, prosecutions or other formal action where required.
• Work with communities, colleagues and partner organisations to resolve problems, including complex issues involving pollution control, licensing, fly-tipping and highways encampments.
• Communicate and negotiate effectively in difficult or challenging circumstances while providing a professional, inclusive and customer‑focused service.

You will have the ability to understand and apply legislation and undertake investigations in a regulatory or enforcement setting. You will be able to interview people, analyse complex problems and select appropriate enforcement options.

You must also be able to work credibly with a wide range of stakeholders, use modern digital technology and demonstrate a clear commitment to equity, diversity and inclusion.

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised, and Disabled candidates who are currently under‑represented within this Service of Bristol City Council.

Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.