Business Relationship Manager

Business Relationship Manager

Location: Remote with base at Eastcott Referrals, Swindon

Reporting to: Hospital Director

Contract type: Permanent, Full-time

Salary: £42,000 per year plus car allowance

An exciting opportunity has become available for an enthusiastic Business Relationship Manager to join us at Eastcott Referrals, our multidisciplinary veterinary hospital based in Swindon. This fantastic field‑based role is key to driving referral growth by building strong relationships with local veterinary practices and increasing awareness of the referral centre’s specialist services. Working closely with the Hospital Director, senior leadership team, and Marketing team, you will deliver targeted engagement plans aligned to business growth objectives.

This is a full‑time, permanent role that will see you travelling 4 days a week to build new client relationships while nurturing existing ones, and 1 day a week working on administrative tasks.

• Build and maintain strong relationships with referring and primary care veterinary practices
• Drive referral growth in line with agreed targets and budgets
• Develop and deliver a local business relationship and engagement plan
• Increase awareness of the centre’s specialists, services, and CPD offering
• Plan and deliver practice visits, CPD events, open days, and local engagement activity
• Analyse referral data to identify priority practices and growth opportunities
• Gather feedback from practices to improve services and referral experience
• Work closely with Marketing to ensure all activity aligns with brand and delivers ROI

• Proven experience in relationship management, business development & sales, and stakeholder engagement
• Full UK driving licence and willingness to travel extensively as part of a field‑based role
• Data‑driven, organised, and able to work autonomously
• Strong communication, influencing, and relationship‑building skills
• Enthusiastic, proactive, and commercially focused

• Field‑based experience within healthcare, veterinary, or service‑led realities
• Degree or relevant professional qualification (or equivalent experience)

• 5 weeks holiday + plus your birthday off
• Enhanced equal family leave & Enhanced sickness policy
• RCVS & VDS fees paid
• CPD allowance and allocated CPD days
• Access to an extensive range of clinical and non‑clinical learning and development programmes
• Progression & development opportunities
• Staff discount schemes
• Discounts with Pet Plan
• Wellness program, including;
  • Employee Assistance Programme (EAP)
  • Gym membership discount
  • Cycle2
    
    Work scheme
  • Eye care vouchers
  • Flu vaccine voucher

Eastcott Vets is part of Linnaeus and Mars Veterinary Health, the largest family‑owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long‑term as opposed to being focused solely on short‑term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.

Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best.

We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

If this role sounds like the opportunity for you, apply now or contact us on  for more information!