Field Applications Specialist

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years.

Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Field Application Specialist is responsible for providing expert support and training on Beckman Coulter’s Biochemistry, Immunoassay, Haematology, Automation and Clinical IT solutions, ensuring customers achieve accurate, timely and reliable laboratory results. This role plays a critical part in driving customer adoption, optimizing laboratory workflows, and strengthening confidence in Beckman Coulter systems. By partnering closely with laboratory teams and internal colleagues, the Field Application Specialist contributes directly to improved patient care and enhances the organization’s reputation as a trusted leader in diagnostic solutions.

This position reports to the Field Application Manager and is part of the Northern Region, encompassing the United Kingdom, Ireland and the Netherlands. You will be located in the United Kingdom, Swindon area, this position will be a hybrid role, visiting customer sites across the region with potential travel outside of the UK.

• Deliver expert application support for Beckman Coulter’s diagnostic solutions, ensuring customers achieve optimal use of their systems in line with laboratory and clinical needs.
• Provide on-site and remote training for laboratory staff, focusing on workflow optimization, troubleshooting, and best practices.
• Support product installations and implementations, working closely with Field Service Engineers, Project Managers, and other stakeholders to ensure seamless go-lives.
• Act as the primary technical contact for customers, addressing application-related issues, escalating to appropriate teams when necessary, and maintaining clear, proactive communication.
• Collaborate with sales and service teams to identify opportunities, support product demonstrations, and help drive customer satisfaction and retention. Collect and share customer feedback (Voice of the Customer, NPS surveys, direct interactions) to inform product improvements and service delivery.

• Education:
  
  Bachelor’s degree in Biomedical Science, Biomedical Engineering, Life Sciences, or a related field (Master’s degree advantageous but not essential) and or experience: 4 years of experience in a clinical laboratory, diagnostics, or medical device environment, ideally with exposure to application support, system implementation, or customer training.
• Technical Knowledge:
  Strong understanding of laboratory workflows, diagnostic applications, and instrument connectivity, with practical troubleshooting skills.
• Customer Focus:
  Excellent communication and interpersonal skills, with the ability to train and support laboratory staff, resolve…