Health Care Support Worker

Cardiff and Vale University Health Board

The closing date is 18 February 2026

Alder Ward is a Psychiatric Intensive Care Unit (PICU) currently recruiting Six Health Care Support Workers.

Shifts include long days and nights, as well as weekends and bank holidays, arranged on a rota basis and confirmed in advance by the Ward Manager.

Successful candidates will become part of a dedicated multidisciplinary team committed to delivering high standards of care to adults with complex mental health needs within the Cardiff and Vale area.

The ability to speak Welsh is desirable for this post;
English and/or Welsh speakers are equally welcome to apply.

We are looking for individuals who are enthusiastic and have a positive attitude to assist the team in caring for patients with mental illness.

Successful candidates should have excellent communication skills, and the enthusiasm to take forward new approaches and ensure the highest quality of care is delivered.

We are searching for individuals who share our values. Our values are:

We care about the people we serve and the people we work with

We trust one another

We respect each other

We take personal responsibility

We treat people with kindness

We act with integrity

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Alder Ward offers a welcoming and supportive environment, with a highly skilled multidisciplinary team. Our team includes a dedicated PICU consultant, experienced registered nurses, health care support workers, and an occupational therapist, with access to physiotherapy and psychology services.

We are recovery-focused and committed to continuously improving the patient experience while supporting staff through ongoing development and training.

Previous experience in a PICU setting is desirable but not essential, as full training and support will be provided.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

• Good Standard of numeracy and Literacy
• NSQ level 3 in Health and Social Care (Or Equivalent)

• Good interpersonal and People skills
• Able to return information and carry out instructions accurately
• Able to maintain Confidentiality
• Ability to develop therapeutic relationships and client focussed work
• Know how to/be able to deal with people in challenging circumstances
• Ability to work independently and as part of a group.

• Able to communicate with people at all levels
• adaptable, friendly, polite, courteous and caring personality
• Able to work in a demanding/pressurised environment.
• Demonstrates professionally motivated attitude

• Previous Experience in a hospital or health care environment

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiff and Vale University Health Board

Alder ward

Hafan Y Coed - University Hospital Llandough