Medical Secretary; Bank

Medical Secretary (Bank) – The Ridgeway Hospital – Bank Shifts – Salary: £12.71 per hour

The Ridgeway Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Medical Secretary to join their team of staff in the Medical Secretaries department. This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

• Provide dedicated secretarial support to one or more consultants, including diary management, clinic preparation, and transcription of clinical correspondence.
• Type letters, reports, and medical documentation from audio dictation or handwritten notes with a high level of accuracy.
• Liaise with patients to confirm appointments, investigations, admissions, and follow‑up arrangements.
• Act as a point of contact for patient queries, delivering a professional and compassionate service at all times.
• Manage consultants' diaries, including scheduling outpatient clinics, theatre lists, and meetings.
• Coordinate with hospital departments (e.g., bookings, theatre, billing) to support the delivery of care.

• Proven experience in a medical secretarial or administrative role within a healthcare setting.
• Excellent typing and transcription skills, including experience with audio dictation.
• Strong knowledge of medical terminology and clinical correspondence formatting.
• Excellent communication and interpersonal skills, with a professional and patient‑centred approach.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office and healthcare systems (e.g., PAS, EPR, Dictation software).
• Ability to manage competing priorities in a busy clinical environment.

Circle Health Group offers a competitive hourly rate.