Laundry Assistant - Bowes Court

About the Role

We are looking for an enthusiastic, reliable, and caring Laundry Assistant to join our dedicated team at our care home in Bishop Auckland. As part of the housekeeping team, you will play a vital role in ensuring residents have clean, well‑maintained clothing, bedding, and linen, contributing directly to their comfort, dignity, and well‑being.

• Take responsibility for the effective operation of the laundry service within the home.
• Ensure all residents’ clothing and household linen are cleaned, dried, and returned promptly.
• Maintain residents’ privacy, dignity, and respect for their personal belongings.
• Ensure a high standard of cleanliness and infection control within the laundry area.
• Carry out all duties in accordance with the home’s policies, procedures, and best practice guidelines.
• Follow GSCC Codes of Conduct and Practice for Social Care Workers.
• Washing, drying, ironing, and folding residents’ clothing, bedding, and household linen.
• Sorting laundry correctly and ensuring items are clearly labelled and returned to the correct residents.
• Operating laundry equipment safely and efficiently, reporting any faults to the Manager.
• Maintaining high standards of hygiene and infection control within the laundry area.
• Using laundry products correctly and economically, minimising waste.
• Safely handling soiled laundry in line with infection‑control procedures.
• Ensuring laundry areas are kept clean, tidy, and organised at all times.
• Taking responsibility for Health & Safety and reporting potential hazards promptly.
• Ensuring all cleaning and laundry products are stored and used safely in accordance with COSHH regulations.
• Reading and signing relevant communication logs and following instructions as required.
• Maintaining strict confidentiality regarding service users, colleagues, and company information.
• Participating in staff meetings, training sessions, and development activities, both on and off site.
• Reporting concerns or unusual situations to management promptly.
• Remaining flexible and supporting the wider team by undertaking other duties where necessary to benefit service users.

• Enhanced Disclosure and Barring Service (DBS) check.