Support Worker, Mental Health

Salary and Hours

£25,877.80 - £28,930 (Pro Rata'd to 21 Hours) Permanent, 21 hours per week Buckinghamshire

Starting salaries depend on experience and progression within the band.

We are looking for a compassionate and motivated individual to join our team, supporting people affected by alcohol and drug misuse on their recovery journey. In this role, you will provide advice, advocacy, key working support and contribute to recovery planning and case management. You will work in a person-centred way that promotes independence, wellbeing and positive outcomes, while recognising and valuing diversity and individual experiences.

• Provide advice, guidance and support to individuals accessing the service
• Deliver key working sessions and support recovery planning
• Assist with assessments and elements of case management as directed
• Advocate on behalf of clients and support engagement with partner agencies and services
• Maintain accurate records and complete all required data and documentation
• Work in line with safeguarding, confidentiality, health & safety and organisational policies
• Promote equality, inclusion and a client-centred approach in all aspects of service delivery
• Support individuals to achieve positive outcomes and sustain recovery

• Ideally hold an NVQ Level 2 or 3 in Social Care, or be willing to work towards this
• Have experience of working within policy and procedural frameworks including safeguarding and confidentiality
• Possess strong written and verbal communication skills
• Be organised and able to maintain accurate records and data requirements
• Have a flexible and proactive approach to work
• Be committed to delivering person-centred support and recognising the value of diversity and inclusion
• Have an understanding of substance misuse, recovery approaches and the challenges individuals may face during recovery

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year
• Inclusion and accessibility support

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recru

Closing Date: