Imaging Administrator

Contract type: 18-month Fixed-Term Contract, Fulltime (37.5 hours) Job reference: 2988

Join Our Imaging Team

Are you passionate about delivering outstanding customer service and making a real difference to patient experience?

We are looking for a proactive and organised Imaging Administrator to become a key part of our Imaging Department. As the first point of contact for our patients, you will play a vital role in ensuring every interaction is professional, compassionate, and efficient — helping to create a seamless and reassuring patient journey.

At Benenden Hospital we put patients at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra‑modern private hospital, which opened in 1907 and has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and have a beautiful setting in the middle of the Kent countryside.

Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.

This is a varied and fast‑paced position where no two days are the same. You’ll be at the heart of our service, managing appointments, supporting patients, and ensuring the smooth running of our booking and front desk operations.

What You’ll Do

• Provide a warm, professional welcome to all patients and visitors
• Manage patient enquiries via phone and email, delivering a responsive and high‑quality service
• Coordinate and schedule imaging appointments across all modalities
• Process referrals accurately, ensuring compliance with clinical guidelines
• Support patients through the booking process with clear communication and empathy
• Work closely with clinical teams to ensure smooth and efficient patient pathways
• Maintain accurate and confidential patient records
• Contribute to achieving service KPIs and maximising department efficiency

You are someone who:

• Has strong organisational and multitasking skills
• Communicates clearly and confidently with a wide range of people
• Thrives in a busy, patient‑focused environment
• Pays close attention to detail and maintains high levels of accuracy
• Is flexible, proactive, and a great team player
• Defined contribution pension scheme with employer contribution up to 10%
• Membership to Benenden Health which offers a wide range of benefits, discounts and activities
• Excellent Life Assurance benefit
• Free parking
• Subsidised eye tests
• Free Flu vaccinations
• Subsidised on site Restaurant

8 July 2026

Together, we work hard to maintain a safe, comfortable, patient‑focused environment for the people in our care.

We’re an inclusive employer and welcome applications from people of all backgrounds and walks of life. This includes people with disabilities, people from all gender identities, individuals from all ethnic backgrounds, and those who are neurodivergent.

We actively encourage applications from groups that may be under‑represented within our workforce.

All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new member of staff can join the hospital.

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