Support Worker, Home Care

Role Overview

We are looking for a compassionate, reliable Female Support Worker to support a delightful 20‑year‑old young woman with complex care needs (Kyphoscoliosis) in her own home in Haverfordwest. The client enjoys a calm environment and enjoys spending time reading, watching films and engaging in relaxed activities. This one‑to‑one role offers an opportunity to build a positive, professional relationship and provide person‑centred care that assists her in living safely and comfortably at home.

• Provide high‑quality personal care and support daily routines to promote independence.
• Assist with evening routines and spend quality time with the client through quiet activities such as reading or watching films.
• Maintain the client’s safety, comfort and wellbeing throughout the shift.
• Work closely with the wider care team while maintaining professional boundaries.
• Adhere to the family’s established household routines and expectations, including wearing a face mask and indoor footwear during the shift.

This role is based in a private family home with well‑established routines and expectations. The family are closely involved in the client’s care, valuing consistency, professionalism and high standards of infection prevention.

• Female only – Genuine Occupational Requirement.
• Flexible, reliable, calm, patient, and compassionate.
• Confident working independently in a one‑to‑one setting and comfortable following clear routines and guidance.
• Passionate about supporting people to maximise their independence and quality of life.
• Respectful of different cultures, beliefs and family values.

12‑hour day shifts (9:00am – 9:00pm). Monthly scheduling – let us know your availability and we will work with you.

• Up to £14.00 per hour depending on qualifications.
• £100 Welcome Bonus after successfully completing 3 months.
• Excellent clinical and mandatory training through our Learning Hub.
• Paid DBS, regular consistent work with rolling rotas, accrued holiday pay, NEST Pension.
• Active Awards recognition programme, Refer a Friend Scheme (earn up to £1,000).
• Ongoing support from experienced clinical and operational teams with opportunities to develop your career.

Active Care Group is an Equal Opportunities Employer. However, due to the nature of the position there is a Genuine Occupational Requirement to recruit female Personal Healthcare Assistants.