Senior Support Worker

Job Introduction

Job Title: Senior Support Worker

Starting Salary: £31,537 progressing to £34,434 per annum plus 6% MUSHA payment for weekend working.

Hours: 37 hours per week

Location: Welwyn Garden City, Hertfordshire

Contract Type: Permanent

Directorate: Adult Care Services

People flourish in the right environment, with the right support, is this you?

Are you an experienced Support Worker wanting to progress whilst supporting people to live their best lives?

Come and work for a trusted employer who will value you and support your development.

St Michael’s House is a 12 bedded short break service for adults with disabilities. They come to St Michael’s for various reasons including, giving their main carers a break, when there’s been a breakdown in support or emergency referrals from hospital and rehab units.

Therefore, you will need to work in partnership with a range of professionals; – social workers, including hospital social workers, GPs, health support services such as physios, speech and language, district nurses etc, as well as with the people we support, their families and carers.

You will need to be an excellent communicator, with good interpersonal skills.

No two days are the same here, so you must be able to problem solve and multitask in a fast-paced environment.

• St Michaels House
  - Welwyn Garden City - 37 hours per week

4 WEEK REPEATING ROTA WITH A MIXTURE OF EARLY SHIFTS, LATE SHIFTS and SLEEP-INS.

1 Weekend in 2. Early shifts start at 7.30am and finish at 3pm, late shifts start at 2.30pm and finish at 10pm.

People who utilise our service may have a learning / physical disability and may need differing levels of support. Due to the complex nature of some of the adults referred to us we will endeavour to get staff training on specific conditions.

As a part of your day- to-day duties, you will be required to:

• Run and lead a shift
• Administer medication
• Shifts working with the people we support directly
• Create and implement support plans, risk assessments, MCA/BI/DoLs forms
• Liaising with other professionals and family members
• Support and guide junior staff
• Supervise staff
• Hold planning meetings to assess whether we can meet someone’s needs safely who has been referred to us.
• Take on an additional area of responsibility such as coordination of training or health and safety.
• Our service requires you to support people with intimate personal care, this may involve using moving and handling equipment and, in those services, you would need to be physically able to manage this type of work.
• Attend staff meetings

We are looking for talented people with a blend of skills, to help us achieve our ambitions in providing a platform to flourish.

This is a fantastic opportunity to take a step towards management with great support.

Essential: You need to have some experience asa Support Worker supporting adults with disabilities for this roleand to hold an RQF Level 2 award or equivalent. If successful you must bewilling to undertake an RQF level 3 award – we will support you withall the additional training you need.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level
8. Please locate the job profile here:

Job profiles
- Health and social care

To hear more about this opportunity please contact Kamel Amrouche on for an informal discussion about the role.

Interview Date: 21st September 2026

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit

We are proud to be aDisability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).Further information about the legal requirement can be found here.