Support Worker, Mental Health

Location: St Mary Cray

Job Title:

SUPORT WORKER

Responsible to:
Senior on Duty / Registered Manager

Job Purpose:

To support service users with mental illness and additional complex needs, to live the life they want to within the service.

To support service-users in all aspects of daily living and community participation.

To assist service-users in leading a valued and fulfilled life in order that they maximise their potential and can live healthy and active lifestyles as independently as possible.

To transport service users with learning disabilities and mental health between the service and daily activity settings ensuring service users' safety and comfort during the journey.

To work in accordance with Colin Limited`s policies and procedures, and all relevant legislation at all times.

We are ambitious about what the individuals in our care can achieve and therefore focus on the Care Pathway, positive goals and the person’s journey onto the least restrictive services.

TEAM WORK

Has an attitude of co-operation Is a consistent team player with colleagues, managers, the clinical team and external partners.

Acts as a positive role model at all times.

Embeds good practice across the staff team in everything they do.

To work effectively as part of a team and support colleagues and other allied professionals in a structured and supportive manner attending staff meetings, training, supervision and appraisal meetings when required.

To work flexibly as part of a roster shift pattern including evening, weekend, night shifts and public holidays as required.

To be involved during handover periods, ensuring you have a clear idea of tasks, responsibilities and delegation for the shift ahead

To implement, provide input into and assist in the planning of individual care plans and risk management programmes, and ensure you have the knowledge and understanding of these documents in order to provide consistent support to individuals

SERVICE USER FOCUS

Makes a real difference to the lives of service-users by adopting a service-user lead approach.

Works in an engaging and enabling way to support service-users to maximise their independence (Do With not Do To)

Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously.

To follow the support/care and positive behavioural support-plans for the service users and contribute to setting goals and measuring outcomes and to follow risk assessments and contribute to the development of these.

To support service users to communicate effectively and make informed choices.

A requirement of the role will include possible exposure to physical and verbal challenging behaviour from service-users.

Maintain up to date information about service users on Ablyss, this is the electronic patient record system used.

COMMUNICATTION AND INFLUENCING SKILLS

Consistently uses a good standard of verbal and written communication.

Appropriately and adeptly uses de-escalation techniques.

Appropriately communicates with service-users at all times and in line with Care and Support plans.

BUSINESS KNOWLEDGE AND PROFESSIONALISM

To ensure that the service users are protected from abuse by following policies and procedures.

Preferably has experience working with vulnerable adults with learning disabilities and/or mental health issues (or equivalent transferrable skills)

Completes all mandatory training on time, including Induction training.

Preferably has successfully completed NVQ Level 2 in Adult Social Care (or equivalent)

Has a flexible, thoughtful approach. Is able to make decisions and follow own judgement where needed.

Achieves all Health & Safety standards.

To support service users to ensure that their physical, social, emotional and intellectual needs are met