Front Office Porter​/Driver

Front Office Porter/Driver

Heckfield Place in Hampshire offers a unique boutique hotel experience. We are looking for a Front Office Porter/Driver to join our front office team and support guests throughout their stay.

• Greet guests in a friendly and professional manner
• Carry guests luggage to and from rooms
• Label guest luggage and maintain a clean luggage room
• Support the front office team with check‑ins/check‑outs and guest requests
• Use hotel vehicles to transport guests around the estate and collect guests from local train stations
• Maintain and perform regular checks of hotel vehicles and bicycles
• Valet parking for guests' vehicles
• Ensure luggage is placed in the correct room and notify manager upon completion
• Collect departing guests' luggage, label it, and store it in the luggage room
• Work an open schedule that includes evenings and weekends

• Basic salary of £25,500 per annum
• Tronc allocation for 2024: £7,800+ per annum (full‑time hours)
• Increased holiday allowance
• Vitality healthcare cover
• Employee assistance programme
• Life assurance scheme (up to 2x annual salary from day one)
• 50 % F&B discount when dining at our restaurants
• Company sick pay
• Enhanced maternity and paternity pay
• Recruit a Friend bonus (£1,000)
• Monthly employee recognition scheme
• Annual employee parties
• Free staff meals
• 50 % discount on Wildsmith Skin products
• Heckfield Plus online discounts

• At least 25 years old with a full, clean UK driving licence
• Strong customer service skills
• Ability to work evenings and weekends
• Valid driver's licence and clean driving record

Seniority level:
Entry level

Employment type:

Full‑time