Spa Cleaning Attendant

Location: Fowey

Contract:

Permanent
Salary: £12.71 per hour plus generous service charge and great benefits

Fowey Hall Hotel, nestled on the picturesque coastline of Cornwall, is a luxury family-friendly hotel renowned for its stunning views, exceptional service, and historical charm. As Spa Cleaning Attendant you’ll play a pivotal role in creating unforgettable experiences for our guests, big and small! From welcoming families with genuine warmth to ensuring every spa experience is delightful, you'll embody our commitment to exceptional service.

Role

overview:

As a Spa Attendant, you'll play a crucial role in ensuring our spa facilities are pristine, organised, and welcoming. Your attention to detail and commitment to cleanliness will contribute to our guests' overall relaxation experience.

This is a permanent position at 6 hours per week (likely 3 mornings per week). This role will be paid at the hourly rate of £12.71, plus generous service charge.

Responsibilities:

• Maintaining Cleanliness:
  Ensure the pool, changing rooms, treatment rooms and relaxation lounge are kept clean and tidy. Refill amenities such as towels, robes, slippers, shampoo, soap, and lotion, and conduct regular inspections to ensure the spa is spotless.
• Monitor and replenish supplies in spa areas, such as towels and toiletries.
• Team
  
  Collaboration:
  
  Work closely with other staff members to maintain a seamless spa experience and communicate any maintenance or cleanliness issues promptly. Support massage therapists during treatments (e.g., preparing rooms, restocking supplies).

To be successful in this role we are looking for someone who has:

• Attention to Detail:
  You notice the smallest speck of dust and take pride in maintaining a pristine environment. A housekeeping or cleaning background would ideally suit this role.
• Customer Service
  
  Skills:
  
  Friendly, approachable, and eager to make guests feel comfortable.
• Organisational
  
  Skills:
  
  Keep things orderly and efficient.
• Flexibility:
  Willing to adapt to changing needs and work collaboratively.
• Physical Stamina:
  The role involves standing, walking, and lifting.

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• Early Pay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Part of the Luxury Family Hotel Group,
Fowey Hall Hotel
is a family-focused hotel nestled in the breathtaking coastal town of Fowey, Cornwall. Set amidst stunning natural landscapes and offering unparalleled views of the sea, our hotel is renowned for its exceptional service and warm hospitality.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.