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Job Description & How to Apply Below
We are looking for Microsoft Support Analysts to work with in eCommerce project.
Job Responsibilities:- Providing IT Technical IT support to users of services as first point of contact
- Supporting for incident resolution
- Supporting in diagnosing, resolving technical IT problems and incidents management
- Ensuring the delivery of an effective and appropriate service to all service users
- Timely resolution and escalate as appropriate, incidents and requests for service received from service users via email, web form or telephone
- To be a part of a Agile team - Working knowledge of Microsoft Share Point
- Working knowledge of Microsoft Azure cloud
- Good experience using SQL and Microsoft Excel
- To be a part of a Agile team
- Working experience with API tools / REST API
- Knowledge in using Microsoft SharePoint and Azure cloud
- Microsoft SQL Server
- Power BI
- Microsoft Office 365
- Microsoft word
- Microsoft Excel
- HTML
- CSS
- Postman
- Ping API
- ReadyAPI
- Microsoft SQL Server
- Oracle 10g
- JIRA
- Service Now
- Confluence
- Any Payment gateway experience is desirable
- Any e-commerce related experience is desirable
- Bachelors degree or above
If you are interested, please apply with your updated CV on or before 26/10/2025
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