Application Support Engineer

Role:
Application Support Engineer

Location:
Birmingham

Stack:
Linux Cloud Computing

We are recruiting for an Application Support Engineer to join a growing technology business based in Birmingham. This is a fantastic opportunity to play a key role in maintaining and supporting bespoke software solutions and Linux-based infrastructure, while working closely with customers and developers to deliver high-quality support.

As an Application Support Engineer, you will:

• Maintain and support bespoke software applications.
• Manage and improve build and release processes.
• Keep infrastructure patched, secure, and up to date.
• Release and patch software in a timely and controlled manner.
• Liaise directly with customers to troubleshoot and resolve issues.
• Collaborate with developers and technical teams to find and implement solutions.
• Travel across the UK when required.

We are looking for candidates with:

• Strong Linux administration skills (Red Hat / CentOS / Rocky) - essential.
• Knowledge of Java - advantageous.
• Experience with databases (MySQL / SQL Server).
• Familiarity with VMware / Proxmox - beneficial.
• Knowledge of automation and containerisation tools such as Ansible, Docker, Jenkins, SVN, Terraform - advantageous.
• Scripting experience with Bash or Python - beneficial.
• Excellent communication skills and confidence in customer-facing situations.
• A proactive, well-organised, and team-oriented approach.
• Full UK driving licence - desirable.
• Eligibility to obtain UK Government Security Clearance (a pre-requisite for the role).

• Competitive salary
• 25 days holiday per year
• Group Personal Pension Scheme
• Private Medical Insurance (after qualifying period)
• Company mobile phone
• Flexible working options
• Free on-site parking

This role is based out of the Birmingham office, with UK travel required.

If you are an experienced Application Support Engineer with strong Linux skills and a passion for problem-solving, click apply now to be considered.