ServiceNow Architect

Service Now Architect

Location: UK Wide (Hybrid 2-3 days onsite)
Salary: Up to 100,000 + Benefits

About the Role

We are looking for an experienced Service Now Architect to join a global IT Consultancy delivering high-impact Service Now solutions across enterprise environments. This is a senior, hands-on architecture role offering the opportunity to shape platform strategy, influence technical direction, and work on complex, large-scale implementations.

You will play a key role in solution design, technical governance, and delivery leadership while working closely with stakeholders, delivery teams, and clients to ensure best-in-class outcomes.

What You'll Be Doing

• Define and enforce Service Now architectural standards and best practices
• Lead solution design and act as technical authority across Service Now projects
• Design scalable, secure, and high-performing Service Now implementations
• Support bid activity and contribute to technical proposals and client presentations
• Provide technical leadership and thought leadership across delivery teams
• Produce and maintain high-level and low-level design documentation
• Drive continuous improvement and platform innovation

What We're Looking For

• Strong experience in Service Now architecture and development
• Proven track record delivering complex Service Now solutions across multiple modules
• Experience designing custom applications, integrations, and enterprise workflows
• Strong understanding of Service Now SaaS environments and platform administration
• Excellent communication and stakeholder engagement skills
• Ability to operate as a design authority and technical leader

Desirable Certifications

• Service Now Certified System Administrator (CSA)
• Service Now Implementation Certifications
• ITIL Foundation

Security Clearance Requirement

This role requires SC Clearance eligibility. Applicants must have resided in the UK continuously for the past 5 years and meet standard UK security vetting criteria.