Infrastructure Manager

Technical Infrastructure Manager Birmingham

Location:
Birmingham - Onsite

Upto:70k

Khuda Technology, on behalf of our client, is seeking a talented Technical Infrastructure Manager to join their team in Birmingham. This is a hands-on leadership role where you ll combine strategic thinking with technical expertise to ensure the organisation s IT systems are secure, reliable, and scalable.

Responsibilities:

• Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting.

• Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning.

• Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, One Drive, and security tools.

• Define and enforce IT security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards.

• Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness.

• Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for successful delivery.

• Maintain accurate documentation of systems, processes, and policies, producing regular reports on performance and compliance.

Skills

• 5+ years experience in IT infrastructure management.

• Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune.

• Understanding of IT security principles and vendor management.

• Proven leadership, project management, and problem-solving skills.

• Excellent communication and interpersonal abilities.

If you re ready to take ownership of a dynamic IT environment and make a real impact, Khuda Technology would love to hear from you.