Technical Business Analyst

Technical Business Analyst

hackajob is collaborating with Eden Red Payment Solutions to connect them with exceptional tech professionals for this role.

Hybrid - Swindon, Wiltshire or Paddington, London

£55,000 - £65,000 + 10% Annual Bonus & Benefits

Reporting to - Senior Product Manager

We are now recruiting a Technical Business Analyst, to join our Product team, working within our Processing Domain, in an exciting, fast-moving, and rewarding environment, within Edenred Pay Tech.

Our Technical Business Analysts collaborate closely with software development teams and the Product Function. In this role, you’ll work alongside Engineering, Product Managers, Subject Matter Experts, and business stakeholders to fully understand business needs, conduct GAP analyses, and support both functional and non-functional requirements for development and QA teams.

A background within the Payments, Banking, or Fintech industry would be highly advantageous, and coming from a technical background (QA, Development, IT Operations) would also lend itself well, as you will be working within highly technical environments.

• Collaborating with Subject Matter Experts, Product Managers, and Business Stakeholders to analyse;
• New features
• Fixing or optimising existing elements
• Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data
• Assisting Product Managers in prioritising of work streams
• Analyse and capture both internal and external requirements and document them in a clear and concise manner.
• Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved
• Evaluating business and technical solution proposals and designs to ensure they meet the business requirements
• Identify the potential impacts of changes to the existing systems, organisation, partners and clients
• Employ structured business analysis techniques when problem-solving and eliciting requirements
• Facilitate workshops and product walkthroughs with Clients and Business stakeholders
• Refining user stories with the Product Manager, Business stakeholders, engineering, and wider Business Analyst team
• Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
• Collaborating with IT development team both onshore and offshore to maximise value of end products, features and solutions
• Build and maintain relationships with new and current stakeholders across the organisaion, IT Development and 3rd Parties

• Quick learner within a fast-paced environment.
• Strong analytical and problem-solving skill set
• Strong communication skills both written and verbal with ability to liaise with all levels and areas of the business
• Strong negotiation skills aiding delivery of MVP
• Ability to capture requirements and solutions and document them in a clear and concise manner with supporting diagrams
• Results orientated focused on delivering solutions with a high level of accuracy
• Ability to work on multiple work streams simultaneously
• Highly organised, and self-motivated with the ability to work independently with a sense of ownership and responsibility.
• Ability to work with national and international external clients and 3rd parties in a customer-facing business
• Experience interacting with development teams both onshore & and offshore on a day-to-day basis in an Agile environment

• SQL to retrieve data from databases
• Fundamentals of software development life cycles
• Experience in the payments, banking or financial services
• Story writing in BDD
• Experience working within an agile environment
• System integration concepts such as REST APIs, webhooks etc.
• Project tools like JIRA, visualisation tools like PowerPoint, Visio or similar

• Excellent communication skills, able to understand technical requirements and to communicate solutions to stakeholders
• Good team player. Working with team and looking to support when required
• Self starter, critical thinker, excellent analysis skills, problem-solving, and open mindedness at all times
• Strong…