Shipping Digital Lead

Location: St James's

Entity:
Supply, Trading & Shipping Job Family Group:
Shipping Group

Job Description:

Role Overview The Shipping Digital Lead (Commercial) is an individual contributor within the Shipping Technical team, collaborating with the Shipping Digital & Technology Manager. The role acts as the digital and technology partner for Shippings commercial activities, ensuring that systems, data, and digital capabilities effectively support Chartering and Optimisation, including voyage management, freight economics, emissions, and performance reporting. The role provides senior expertise to support broader Shipping digital priorities, including digital transformation, business process modernization, data quality improvement, AI-enabled capability development, and value realization.

As the domain authority for commercial systems and tools (including IMOS and a suite of other commercial platforms), the role combines deep functional expertise with hands-on experience in configuration and development. The position is responsible for shaping commercial digital priorities and delivering business value through effective technology enablement, including supporting the ambition to apply AI where it enhances decision quality, efficiency, and performance.

Key Responsibilities Business Partnering & Domain Leadership Act as the primary digital interface for Chartering, Optimisation, and related commercial teams. Develop a deep understanding of chartering workflows, voyage optimization, voyage economics, and performance management. Translate business needs into clear, value-driven digital requirements. Product Ownership & Delivery Leadership Serve as product owner and functional authority for key commercial shipping systems, including IMOS, Zero North, Stormgeo, and other chartering tools.

Lead data structures to optimize systems, reduce workarounds, and improve usability. Work with vendors to influence system enhancements that add new value to chartering and optimisation workflows. Maintain prioritized backlogs, shape delivery scope, and oversee implementation to ensure solutions are fit-for-purpose, adopted, and deliver measurable value. Commercial Process & Systems Expertise Apply strong knowledge of commercial shipping processes to guide system configuration and technology decisions.

Find opportunities to:
Reduce manual effort Improve data quality through consistent collection and validation Strengthen reporting Accelerate commercial decision-making across the voyage lifecycle Stakeholder Engagement & Influence Build trusted relationships with stakeholders across commercial teams at all levels. Communicate digital strategy, priorities, and progress in clear business terms. Influence decisions and secure alignment without formal authority. Governance & Value Realization Define success measures for digital initiatives and ensure benefits are tracked, evidenced, and reported.

Contribute to Shipping Technology governance by providing visibility of progress, risks, and value realization within the commercial domain. Compliance Champion compliance through auditability and self-verification. Promote safe digital working practices and end-user awareness. Support cyber security resilience across commercial systems. Digital Transformation & Innovation Drive digital transformation across the commercial shipping domain. Assess external markets, vendors, and competitors to identify high-value opportunities.

Introduce and scale advanced analytics, automation, and AI-enabled capabilities within commercial systems where they improve efficiency, optimisation outcomes, emissions insight, or performance transparency. Digital Product Vision & Roadmaps Shape the digital roadmap for Chartering and Optimisation. Evolve systems from transactional record-keeping to effective commercial decision support tools. Identify, prioritize, and deliver digital initiatives aligned to broader Supply, Trading & Shipping strategy.

Education Degree or equivalent professional experience in a relevant field (e.g., Technology, Maritime, Engineering, or Business). Professional training in Agile delivery, product ownership, or business change is desirable. Essential Experience & Skills Demonstrable deep expertise in system design and configuration of commercial shipping systems, particularly IMOS (and platforms such as Zero North and Stormgeo). Experience working with vendors (e.g., Veson) to enhance system functionality and optimize configuration.

Solid understanding of commercial shipping processes, including chartering, optimisation, voyage economics, emissions, and performance reporting. Experience in digital product management, technology delivery, or business change within shipping, trading, or logistics environments. Validated ability to operate at senior stakeholder level and influence outcomes without formal authority. Experience working in Agile delivery environments, with ownership of scope, priorities, and outcomes. Strong analytical, problem-solving, and…