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ServiceNow Product Owner
Job in
City, Vale of Glamorgan, EC1A2, Wales, UK
Listed on 2026-06-18
Listing for:
Intec Select Ltd
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant -
Business
Job Description & How to Apply Below
Service Now Product Owner Hertfordshire Hybrid 70,000
Overview:
We are seeking an experienced and driven Service Now Product Owner to take ownership of our client's Service Now platform, shaping its vision, strategy, and ongoing development to support a growing and dynamic business environment.
Working closely with business stakeholders, ICT teams, and senior leadership, you will act as the bridge between technical teams and the wider organisation, ensuring the Service Now platform delivers maximum value, drives operational efficiency, and supports long-term business objectives.
Role & Responsibilities:
- Product Vision & Strategy: Define and communicate the Service Now product vision and roadmap, ensuring alignment with business priorities and organisational goals.
- Stakeholder Management: Collaborate with senior business stakeholders, ICT teams, and external partners to gather requirements, manage expectations, and prioritise platform enhancements.
- Backlog Management: Create, maintain, and prioritise the product backlog, ensuring development efforts focus on delivering the highest business value.
- User Stories & Requirements: Develop detailed user stories, acceptance criteria, and functional requirements to guide development teams and ensure quality delivery.
- Project Delivery: Oversee the full product lifecycle, from concept through to deployment, ensuring projects are delivered on time, within scope, and within budget.
- Continuous Improvement: Monitor platform performance, identify opportunities for enhancement, and implement improvements that increase efficiency and user satisfaction.
- Proven experience as a Service Now Product Owner, Service Now Business Analyst, or similar Service Now leadership role.
- Strong understanding of Service Now platform capabilities and best practices.
- Experience managing product backlogs and prioritising requirements in an Agile environment.
- Excellent stakeholder management and communication skills, with the ability to engage at all levels of the organisation.
- Strong analytical and problem-solving abilities with a focus on delivering business value.
- Experience writing user stories and defining acceptance criteria.
- 70,000 Base Salary
- Hybrid working model
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