IT Support Assistant

Salary: £32,500 - 60,000 per year Requirements

• Ability to multitask and remain calm under pressure
• Flexibility and adaptability in a dynamic work environment
• Self-motivated and able to work independently, with a knack for problem-solving
• Strong communication skills for effective interaction with internal and external contacts

• In this role, I will provide first line support for hardware and software issues in a Windows environment. My daily tasks will include:
• Offering desktop support via phone, email, and face-to-face interactions
• Installing company software such as Wareflow, SAP, MS Office, and design software
• Setting up new users and new PCs
• Administering MS Windows Server, including Active Directory, DNS, and DHCP
• Managing backup administration
• Administering SAP, which includes unlocking and requesting new accounts and logging calls on the Head Office helpdesk
• Repairing or replacing PC hardware, peripherals, mobile devices, tablets, and printers
• Coordinating with external third-party suppliers for systems like CCTV and email
• Collaborating with internal departments regarding CRM, SAP, Wareflow, and design software
• Handling telephony administration
• Setting up company mobiles, handheld devices, and tablets
• Administering the network infrastructure, firewalls, and internet connections
• Serving as the first point of contact for antivirus, iPads, and video conference systems

• Active Directory
• CRM
• Hardware
• Support
• Mobile
• Network
• SAP
• Windows

We are PORCELANOSA, a global leader in the innovation, design, manufacture, and distribution of Tile, Kitchen, and Bath products. Our mission is to lead the industry by providing trendsetting, cutting‑edge designs of unmatched beauty and quality, along with technologically superior products and reliable services. We have been delivering architectural and design solutions for over 45 years, starting from a small village by the Mediterranean Sea in Castellon, Spain.

Now, our presence spans over 140 countries through more than 400 showrooms and an extensive distribution network.

This is a part‑time position, offering 30 hours per week from Monday to Friday, with flexible working hours between 8 am to 2 pm or 9 am to 3 pm, including a 1-hour break.

last updated 25 week of 2026