Solution Consultant

Role Description

The Solution Consultant role is a key role within the Solution Consulting team, providing leadership and expertise in the following areas:

• Providing up-to-date knowledge, awareness of current trends and future direction of the local asset management industry
• Presenting and explaining existing FNZ capability
• Defining and challenging scope of a project
• Capturing and documenting customer business outcomes to create requirements, solution designs and agreeing Joint Target Operating Models
• Platform integration design
• Business transformation support and consultancy services
• Regulations and advice on platform compliance
• Customer training programmes and knowledge transfer
• Platform configuration and delivering of FNZ’s Model Wealth Solution (MWS) process
• Analyst & developer handovers and support
• Functional reviews and TDD walkthroughs
• Defining business readiness processes and agreeing SLAs
• Defect verification

• Are consistently solution and execution focused
• Capable of dealing with complex problems and environments
• Have strong technology, analytical and data interpretation skills
• Take ownership for an outcome on behalf of a customer
• Comfortable with high levels of customer, stakeholder interaction and management

The Solution Consulting team is responsible for providing a range of high value services to FNZ’s existing and potential customers. This includes being responsible for the platform configuration and running the FNZ Model Wealth Solution configuration process for new platform implementations, plus supporting sales team in winning and sizing new projects. It also involves carrying out a range of consulting assignments for existing and new customers in various contexts, including proposition definition, TOM definition, business transformation, customer training and knowledge transfer, and the definition of bespoke requirements where required for customer platform solutions.

Once business outcomes are understood from FNZ clients, these must be accurately documented and fed into the delivery process to ensure they are easily understood and precise to deliver the right outcome for our clients. The team also works closely with FNZ’s Business Readiness Team, Operations and Production Support teams to ensure that FNZ provides its services compliantly, reliably and at scale once implemented in production.

• Provide leadership and support for your aligned FNZ client project, building capability and supporting more junior team members. Instill a spirit of continuous improvement.
• Work with FNZ customers and internal stakeholders to define propositions and product requirements, and provide market expertise as required. Be an SME in FNZ platform functionality and apply this understanding to help customers define propositions that best utilise or enhance FNZ core platform capabilities.
• Have a full understanding of a platform target operating model, including the interfaces between platform and customer operations and FNZ investment operations. Provide advice on best practice operating model design.
• Be an expert in the Model Wealth Solution and run the MWS configuration process for new platform implementations, capturing all customer configuration points in service configuration documents.
• Document bespoke customer requirements and ensure these are met.
• Provide review and quality assurance of solution documentation.
• Provide training programmes and knowledge transfer services for FNZ customers.
• Provide consultancy services to other FNZ clients and projects as required.
• Have a good knowledge of the regulatory environment and provide advice to customers regarding compliant platform delivery.
• Be an SME in the platform market in which FNZ operates, and provide training and support for other areas of the FNZ business.

• Experience in a consulting, analysis or architecture environment
• General investment/wealth/life and/or pensions products and the markets in which FNZ and its customers operate
• FNZ platform expertise, including being an SME in at least four functional areas of the platform
• Understanding of the regulatory…