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Service Desk Coordinator — SLA Champion & Frontline Support

Job in Lark Hill, Wiltshire, SP4 8DG, England, UK
Listing for: Ad Warrior Ltd
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 22500 - 27500 GBP Yearly GBP 22500.00 27500.00 YEAR
Job Description & How to Apply Below
Location: Lark Hill

Ad Warrior Ltd is seeking a proactive Service Desk Coordinator to join their team in Kidderminster. This role is critical for managing customer service workflows, ensuring ticket resolution within SLAs, and supporting the Service Delivery Manager.

The ideal candidate will demonstrate excellent problem-solving skills and effective communication abilities, while also being adaptable and detail-oriented. Benefits include pension contributions and gym access.

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