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IT Service Desk Analyst - Fast, Tech Support

Job in Bywell, Northumberland, NE43 7AA, England, UK
Listing for: Cox Automotive
Full Time position
Listed on 2026-06-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Analyst - Fast, Friendly Tech Support
Location: Bywell

Cox Automotive is looking for a Service Desk Analyst in Bywell, UK. In this role, you will serve as the first point of contact for IT support while ensuring a smooth and professional customer experience.

Your responsibilities include diagnosing IT incidents, escalating complex issues, and managing service requests through Service Now. The ideal candidate should have a basic understanding of IT systems, familiarity with Microsoft Office, and a collaborative approach to service delivery.

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