AI Enablement - Associate

Position: AI Knowledge Enablement - Associate
Location: Westminster Abbey

Job Description
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

All candidates should make sure to read the following job description and information carefully before applying.

JOB DESCRIPTION

Help accelerate how teams across JPMorgan

Chase use artificial intelligence to deliver measurable impact. In this role, you will shape firmwide learning, awareness, and change efforts that build practical AI literacy and support responsible adoption. You will partner with stakeholders across the Commercial & Investment Bank to create clear, engaging enablement experiences and communications. You will also help make AI tools and information easier to find and understand through a centralized inventory.

If you enjoy combining learning, communications, and emerging technology, this is a high-visibility opportunity to grow your impact.
As an AI Knowledge Enablement Associate in the AI Enablement team within the Commercial & Investment Bank, you will support the design, delivery, and scaling of AI upskilling, awareness, and change management initiatives. You will help employees understand where AI shows up in day-to-day tools and how to adopt AI capabilities responsibly. You will maintain a centralized AI Tool Inventory and support a structured communications approach to AI across the Commercial & Investment Bank.

You will work across a diverse set of partners to drive adoption, engagement, and continuous improvement. You will help translate complex AI, technical, and regulatory topics into clear, practical materials that teams can use.

Job Responsibilities

Support and deliver cross Commercial & Investment Bank AI upskilling initiatives from design through implementation and continuous improvement

Deliver AI training that builds foundational AI literacy

Support change management activities that promote responsible AI adoption and embed AI into everyday ways of working

Develop and maintain an AI Tool Inventory as a one-stop shop for information on AI tools, ensuring content stays accurate, current, and aligned with firm policies

Conduct analysis to identify gaps in existing AI upskilling and awareness initiatives and support targeted solutions to close gaps

Draft and refine communications materials, including intranet content, newsletters, and leadership talking points, to support a multi-layered AI communications strategy

Track progress and engagement across AI knowledge initiatives, reviewing participation, feedback, and adoption data to identify where additional interventions are needed

Required Qualifications , Capabilities, and Skills

Experience in communications and/or upskilling, learning, and development roles

Foundational knowledge of artificial intelligence, machine learning, and generative artificial intelligence, including basic prompt engineering concepts, key risks, and responsible AI principles in a regulated environment

Strong verbal and written communication skills, with ability to translate complex AI, technical, and regulatory topics into clear, concise, practical materials

Proven ability to deliver multiple initiatives to conclusion across a diverse group of partners while managing competing priorities

Proficiency in Microsoft Excel and PowerPoint, including ability to analyze data and produce clear, well-structured materials

Strong organization, attention to detail, and learning agility, with ability to quickly assimilate new AI tools, policies, and regulatory developments

Bachelor's or Master's degree in a relevant field or equivalent practical experience

Preferred Qualifications , Capabilities, and Skills

Experience with AI and knowledge of financial services

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to…